This privacy notice sets out how we use information we collect about our customers (including policyholders and policy beneficiaries, brokers, claimants, etc.) and their personnel for the purpose of providing our insurance services to them
We are A.K. Demetriou Insurance Agents, Sub – Agents & Consultants LTD registered in Cyprus under number HE173312 & Α.Κ. Demetriou Insurance Brokers Limited registered under number ΗΕ40539, with registered office address at 2 Tefkrou Anthias, 6045, Larnaca Cyprus.
In case of any questions about this privacy notice you may contact our Data Protection Officer at:
Data Protection Officer: Cleopatra Scampardoni
A.K. Demetriou Insurance Agents, Sub – Agents & Consultants LTD & Α.Κ. Demetriou Insurance Brokers Limited.
2 Tefkrou Anthias
Larnaca Cyprus 6045
By email: email@example.com
By telephone: +357 24 822 622
THE INSURANCE MARKET AND PERSONAL INFORMATION
We provide services as an Insurance Agency across a range of insurance and reinsurance classes of business.
INFORMATION WE MAY COLLECT
We may collect the following information about you:
When browsing our website, you are not required to provide any personal information. However, you may choose to provide us with personal data about yourself by contacting us by phone, email or through enquiry forms on our website.
We may also automatically collect, store and use technical information about your visits to our website and about your computer, tablet, mobile or other device through which you access it (including the Internet protocol (IP) address).
WHERE DO WE COLLECT YOUR INFORMATION FROM ?
We may collect information about you from:
WHAT WE DO WITH YOUR INFORMATION ?
We use your information for:
We use your information for one or more of the following reasons:
SENSITIVE PERSONAL DATA
We will only use your sensitive personal information if:
SHARING YOUR INFORMATION WITH THIRD PARTIES
We may share your personal data:
We may also disclose your personal information to third parties where there is a legitimate reason to do so including:
HOW LONG WE KEEP YOUR INFORMATION
Personal information received by us will be retained for as long as necessary to fulfil the purposes described in this notice or for the maximum period of time as required by law, after which time it will be destroyed in a secure manner.
You have right to:
You have the right to access information which we hold about you. If you so request, we shall provide you with a copy of your personal information which we are processing (“subject access request”);
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
In certain circumstances, you have the right to:
Please note that the above rights are not absolute. We may be entitled to refuse requests, wholly or partly, where exceptions under applicable law apply.
EXERCISING YOUR RIGHTS
You can exercise any of your rights as described in this policy and under data protection laws by contacting the Data Protection Officer.
Save as provided under applicable data protection laws, there is no charge for the exercise of your legal rights. However, if your requests are manifestly unfounded or excessive, in particular because of their repetitive character, we may either: (a) charge a reasonable fee (subject to any limits imposed by applicable law) taking into account the administrative costs of providing the information or taking the action requested; or (b) refuse to act on the request.
Where we have reasonable doubts concerning the identity of the person making the request, we may request additional information necessary to confirm the identity.
We hope that our DPO can resolve any query or concern you may have about our use of your information.
You also have the right to complain to the Information Commissioner’s Office (http://www.dataprotection.gov.cy , firstname.lastname@example.org ) about our data processing activities in relation to your personal information if you think they infringe applicable data protection laws (ICO helpline on 22 818 456).
UPDATES TO THIS POLICY
We may review and, if appropriate, update this policy from time to time. We will place notice of any such amendments on our website. Please visit our website for the most recent version of this policy.
This policy was last reviewed and updated on 23 December 2020.